GDPR Compliance

Last Updated: May 13, 2026

1. Our Commitment to GDPR

Quantum Grip is committed to protecting the privacy and personal data of all individuals, including those in the European Economic Area (EEA). We comply with the General Data Protection Regulation (GDPR) and related data protection laws.

2. Legal Basis for Processing

We process personal data only when we have a legal basis to do so. Our legal bases include:

  • Consent: You have given clear consent for us to process your personal data for a specific purpose
  • Contract: Processing is necessary for a contract we have with you
  • Legal obligation: Processing is necessary to comply with the law
  • Legitimate interests: Processing is necessary for our legitimate interests or those of a third party, unless your rights override those interests

3. Your Rights Under GDPR

Under the GDPR, you have the following rights:

3.1 Right to Access

You have the right to request copies of your personal data. We may charge a reasonable fee for additional copies.

3.2 Right to Rectification

You have the right to request correction of any information you believe is inaccurate or to complete information you believe is incomplete.

3.3 Right to Erasure

You have the right to request erasure of your personal data under certain conditions.

3.4 Right to Restrict Processing

You have the right to request restriction of processing your personal data under certain conditions.

3.5 Right to Object

You have the right to object to our processing of your personal data under certain conditions.

3.6 Right to Data Portability

You have the right to request transfer of your data to another organization or directly to you under certain conditions.

3.7 Right to Withdraw Consent

Where we rely on consent to process your personal data, you have the right to withdraw that consent at any time.

4. How to Exercise Your Rights

To exercise any of your GDPR rights, please contact us:

We will respond to your request within one month. In complex cases, we may extend this period by two additional months, and we will inform you if this is necessary.

5. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including:

  • Providing our services
  • Meeting legal, accounting, or reporting requirements
  • Resolving disputes
  • Enforcing our agreements

6. Data Security Measures

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

  • Encryption of personal data in transit and at rest
  • Regular security assessments and audits
  • Access controls and authentication mechanisms
  • Staff training on data protection
  • Incident response procedures

7. Data Breach Notification

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify you without undue delay. We will also notify the relevant supervisory authority within 72 hours of becoming aware of the breach.

8. International Data Transfers

When we transfer personal data outside the EEA, we ensure adequate protection through:

  • Standard Contractual Clauses approved by the European Commission
  • Adequacy decisions by the European Commission
  • Other legally approved transfer mechanisms

9. Data Protection Officer

If you have questions about our data processing practices or wish to exercise your rights, you may contact our Data Protection Officer:

Email: [email protected]

10. Supervisory Authority

You have the right to lodge a complaint with a supervisory authority, particularly in the EU member state where you reside, work, or where an alleged infringement occurred.

11. Automated Decision-Making

We do not use automated decision-making or profiling that produces legal effects or similarly significantly affects you.

12. Updates to This Statement

We may update this GDPR compliance statement from time to time. We will notify you of significant changes by posting the updated statement on our website.

13. Contact Information

For GDPR-related inquiries, please contact us:

Quantum Grip
Level 12, 367 Collins Street
Melbourne VIC 3000
Australia
Email: [email protected]